Často kladené dotazy
Are your moldavites genuine?
We offer only natural Czech and Moravian moldavites from verified localities in the Czech Republic. Each piece is carefully assessed based on its structure, sculptation, translucence, and characteristic features of the given locality.
Are moldavites treated in any way?
Most of the offered pieces are in their natural state, without polishing or other treatments. If a piece is treated or used in jewelry, it is always stated in the product description.
Will I receive the exact piece from the photo?
Yes. The photos show the actual piece you will receive.
Do the products include dimensions and weight?
For each product, we state the exact weight and, in most cases, also the dimensions in millimeters.
Are discovery photos or videos available for some moldavites?
For selected moldavites, original discovery photos and, in some cases, a video documenting the origin of the piece are available.
Do you ship internationally?
Yes, we ship orders to most countries worldwide, including the USA, Europe, and Asia.
How long does delivery take?
Delivery time depends on the destination country and the chosen shipping method. Most international shipments are delivered within 3–14 business days.
Are shipments insured?
Selected shipments are sent with insurance and a tracking number. Available shipping options are displayed during the order process.
What payment methods do you accept?
We accept secure online card payments and other available payment methods depending on the customer's region.
Can I return the goods?
If you are not satisfied with your order, please contact us via customer support, and we will resolve the situation individually.
Why are Moravian moldavites rarer?
Moravian moldavites are among the rarer variants of moldavites due to their limited occurrence, specific coloration, and characteristic appearance.
How to store moldavite?
We recommend storing moldavite separately from harder minerals and protecting it from drops, pressure, and mechanical damage.
Contact
If you have any questions about orders, authenticity, or availability of moldavites, please contact us at:
info@semineralmoldavite.com